Shipping and Delivery

Shipping & Delivery Policy

Shipping Costs

Shipping costs are calculated at checkout based on your delivery PIN code.

Order Processing Time

All orders placed before 1:00 PM (Monday to Friday) are processed and dispatched on the same day. Orders placed after 1:00 PM will be dispatched on the next business day. Orders placed during weekends or public holidays will be dispatched from our warehouse on the next business day.

Delivery Timeline

Standard delivery takes 3 to 5 business days from the date of dispatch, depending on your delivery address and PIN code serviceability.

Delivery Address & P.O. Boxes

Please ensure your shipping details are correct before placing an order. We are unable to modify the delivery address once an order is processed. We do not ship to P.O. Boxes.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email and SMS with tracking details. You can track your shipment directly on the courier partner’s portal using the provided link.

Damaged or Undelivered Packages

If your order is delayed beyond the expected timeframe or arrives in damaged condition, please contact our support team immediately so we can assist you.

Key Additions Included for Gateway Compliance

• Defined Delivery Frame (3–5 Days): Gateways like PhonePe require a clear delivery SLA on shipping policy pages to approve merchant accounts.

• Support / Transit Issue Clause: Mentioning assistance for delayed or damaged packages satisfies payment gateway risk and customer care checks without needing a full refund/return policy on the same page.